Become a feedback analytics expert!

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Gain an overall view of the Enterprise Insight Process!

You will learn to:

  • engage the management and employees
  • understand all the steps
  • increase customer loyalty

WHITE PAPER: INSIGHT PROCESS

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Become a feedback analytics expert!

You will learn to:

  • identify stakeholders and organize the CX database
  • categorize the open-ended text feedback
  • know what kind of visualizations work for what context

WHITE PAPER: 23 TIPS

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Avoid NPS system implementation mistakes!

You will learn to:

  • form the survey questions correctly
  • use NPS score and topic to extract insights
  • increase customer loyalty

WHITE PAPER: NPS

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Learn about the current state of CX text analysis 

This is for those who want to dig deeper into the text analysis history and methods.

 

WHITE PAPER: CX CURRENT STATE